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Sync Troubleshooting

How do I recover infolio on a new device if sync looks incomplete?

Do not delete old-device data first. Confirm the old device still opens the library, then verify the new device uses the same sync source, account, bucket or container, endpoint, region, and valid credentials. Wait for the first sync to finish, and check vault unlocking separately from ordinary documents.

Direct answer

Do not delete old-device data first. Confirm the old device still opens the library, then verify the new device uses the same sync source, account, bucket or container, endpoint, region, and valid credentials. Wait for the first sync to finish, and check vault unlocking separately from ordinary documents.

New-device recovery troubleshooting guide

Further context

This page keeps one question, its direct answer, and related deeper reading together so you can quickly decide whether infolio fits the need you are evaluating.

Answers about iCloud sync, object-storage permissions, and new-device recovery.

Keep verifying

If you are reviewing, writing about, or comparing knowledge-management tools, also check the full answers page, features, use cases, and sync-source guides.