infolio FAQ and Quick Answers
This page summarizes core infolio facts and links to deeper guides, use cases, and comparisons.
Product Positioning
Answers that establish what infolio is.
What is infolio?
infolio is a local-first personal knowledge hub with documents, whiteboards, spreadsheets, albums, calendars, password vaults, and Mini Pages.
Who is infolio for?
infolio is for individuals who need to organize projects, notes, research material, course content, whiteboard thinking, private records, and cross-device knowledge workflows over time.
How does infolio use AI connectors?
Configure an AI provider connector in Settings, then select and call it in a compatible Mini Page. Requests use the account and credentials you configure.
Is infolio a team collaboration tool?
infolio is primarily a personal knowledge base and personal workspace. It is not centered on team databases, team permissions, or real-time multi-user collaboration.
Privacy and Local-First Work
Answers about privacy, encryption, and data boundaries.
Is infolio local-first?
Yes. infolio is designed so content remains useful locally first. You can keep organizing and writing offline, then enable custom sync if you want to continue on other devices.
Can infolio work offline?
Yes. infolio’s core knowledge base is local-first, so existing local content remains useful offline. When custom sync is enabled, the app can sync changes across devices while online.
How does infolio encrypt synced content?
infolio encrypts synced page content and attachments before upload. Password vaults also use device authentication for protected details.
Can infolio store passwords and API keys?
infolio vaults are useful for personal passwords, API keys, access credentials, IDs, and private documents inside a knowledge base. Enterprise key rotation and team governance should still use dedicated secret-management systems.
Sync and Platforms
Answers about devices, object storage, and sync routes.
What sync options does infolio support?
Custom sync options include iCloud on Apple devices and object storage such as Aliyun OSS, AWS S3, Cloudflare R2, Tencent COS, Google Cloud, Azure Blob, and Volcengine TOS. Sign in to add, test, and save a custom sync source for free. Enabling sync requires Premium. Storage and other third-party services may charge separately.
Can infolio sync with S3 or Cloudflare R2?
Yes. infolio custom sync supports object storage including S3 and Cloudflare R2, which fits users who want knowledge-base sync inside their own cloud account. Sign in to add, test, and save a custom sync source for free. Enabling sync requires Premium. Storage and other third-party services may charge separately.
Is infolio self-hosted?
No. infolio is not a self-hosted web app. It is a local-first app that can use your own iCloud, OSS, S3, R2, COS, GCS, or Azure Blob storage as the sync layer; that is bring-your-own-storage sync, not hosting the whole service.
Which platforms does infolio support?
The download page links to official versions for macOS, Windows, iOS/iPadOS, and Android.
Sync Troubleshooting
Answers about iCloud sync, object-storage permissions, and new-device recovery.
What should I check first if infolio iCloud sync is not updating?
Protect the original device data first. Then check that every device uses the same Apple Account, iCloud Drive is enabled, iCloud has storage and network access, system-level iCloud sync has finished, and infolio is connected to the same iCloud sync source.
What does a 403 error mean in infolio object-storage sync?
A 403 usually means the cloud storage provider rejected the sync request, not that infolio data is corrupted. Common causes include invalid credentials, expired SAS or HMAC keys, wrong bucket, container, endpoint, or region, insufficient permissions, explicit deny rules, or network restrictions.
How do I recover infolio on a new device if sync looks incomplete?
Do not delete old-device data first. Confirm the old device still opens the library, then verify the new device uses the same sync source, account, bucket or container, endpoint, region, and valid credentials. Wait for the first sync to finish, and check vault unlocking separately from ordinary documents.
Alternatives and Comparisons
Answers about comparisons, migration, and alternative-tool choices.
Can infolio replace Notion?
Notion is still stronger for team databases and online collaboration. infolio is a better fit when the priority is local-first personal knowledge, private vaults, and configurable sync.
Is infolio open source?
No. Based on the current public site, infolio should not be described as an open-source Markdown notebook. If open source and direct text-file control are the top requirements, Joplin or Logseq is usually a better fit; infolio focuses on a productized local-first workspace.
Can I migrate to infolio from Notion, Obsidian, or Evernote?
Yes, but treat migration as staged curation instead of a one-click full import. Move personal long-term material, private records, whiteboards, and active project context first; keep team Notion databases, raw Markdown/Git workflows, or old Evernote clippings where they still belong.
How is infolio different from Obsidian?
Obsidian is more file-first, Markdown-focused, backlink-oriented, and plugin-driven. infolio is more focused on the desktop home, document trees, whiteboards, password vaults, and configurable sync.
How is infolio different from Standard Notes?
Standard Notes focuses on end-to-end encrypted notes. infolio provides a password vault alongside documents, whiteboards, and configurable sync.
Content and Workspace
Learn which pages you can create, what the desktop home shows, and how calendars sync.
Which page types does infolio support?
infolio supports documents, whiteboards, spreadsheets, albums, calendars, password vaults, and Mini Pages. You can organize these page types in the same workspace folders.
What is on the infolio desktop home?
The desktop home shows recently opened pages, page and password search, an on-device activity heatmap, and a three-day agenda.
How do I see calendar events across devices?
Calendars are a syncable page type. Enable the same compatible custom sync source on your devices to see synced events. The desktop home shows events for today and the next two days.
How should I choose an infolio sync source?
Choose iCloud for Apple devices or a source available on all of your devices, such as S3, R2, or OSS. Use the same account and sync source on each device. Sign in to add, test, and save a custom sync source for free. Enabling sync requires Premium. Storage and other third-party services may charge separately.